COVID19 FAQ

Q: Should I be concerned about attending or sending my child to a VWS program?

A: We understand your concern. We are monitoring and following recommendations from the World Health Organization (WHO), and the Centers for Disease Control and Prevention (CDC) for health and safety guidelines, school closure, travel plans, and quarantine.  We invite you to review our COVID-19 protocol, designed to ensure the health and safety of all the children and staff at our programs.

Q: Should I wait before registering for a program until later in the spring when more information might be available?

A: You can, but the longer you wait the less likely there will be space for you in more popular programs. We typically make decisions about the number of summer staff to hire (which determines the total number of participants we can accept) based on how many participants have registered by April 30th.  See our refund policy here.

Q: If the coronavirus situation forces VWS to cancel a future program that I have made a deposit or full payment for, will I get a refund?

A: Yes! Our policy, even before the coronavirus pandemic, has always been that if VWS decides in advance not to run a program, you are entitled to a full refund, including deposit. See our refund policies here.

Q: If, due to coronavirus concerns, an ongoing program that I have already paid for is cancelled, will I get a partial refund?

A: We are reviewing our policy about this. Normally the answer would be “no” (for cancellations due to natural events outside of our control), but the scope of the coronavirus pandemic goes beyond what we had in mind! We’re developing some changes to our refund policy. Stay tuned.

What do I need to know about COVID-19?

Most people who become infected with this virus will experience mild illness and recover, but it can be more severe for others. Take care of yourself and protect others. You can help contain COVID-19 by knowing the signs and symptoms and seeking medical advice if you develop symptoms, especially if you have been in close contact with a person known to have COVID-19 or have recently traveled from an area with ongoing spread. 

What other measures might VWS have to take?

In the event of a COVID-19 outbreak in our community, the school will work  with the local public health authorities, the Vermont Health Department, and the CDC to determine the best course of action, following all public health protocols.

In the event that a temporary closure of programs is necessary, we will contact you with as much advance notice as possible. We recommend that your family takes time now to develop a plan for how you will handle childcare if we need to pause programming.  Having a “go to” plan now will save a last-minute scramble, as the situation is bound to change in the coming weeks.  

What do I do about my, my child’s, or my family’s travel plans?

Please evaluate your family’s travel plans for the remainder of the program year, including your plans over the April break.  If you are planning to travel, please consult the CDC travel website for travel advisories and restrictions and contact your family physician for any concerns that you may have about travel and precautions that you should be taking. 

If you are traveling to a country where an Alert Level 2 or Warning Level 3 or 4 exists, or if you have been in contact with a traveler who has recently returned from these areas, please notify us.

How can I help my children understand what is happening with coronavirus?

How do We Talk to Children About Coronavirus? is a good article about talking to your children about the coronavirus and decreasing any anxiety that may develop. 

 

Please contact us with any questions, concerns, or ideas. Thank you for helping us keep our communities safe!